Sunday, November 1

Messaging Apps for Kids: What Data They Collect and What Parents Can Control

Children at a table using devices, a setting where a kids messaging app might be used

At some point, most kids want to talk to their friends on a screen. Parents who aren’t ready to hand over a full social media account often look at a kids messaging app, which promises supervised chat with approved contacts. Messenger Kids is one well-known example of a kids messaging app. The idea is reasonable. But the privacy details deserve a closer look than most parents give them.

Children at a table using devices, a setting where a kids messaging app might be used

This guide is about the general questions to ask of any kids messaging app: what it collects, who sees it, and how much control you actually have.

Why children’s apps are different

In many countries, laws set stricter rules for services aimed at children. In the United States, a federal law covers online services directed at children under thirteen and requires verifiable parental consent before collecting personal information. Europe’s data protection rules set their own age thresholds and give extra weight to children’s data. Companies must typically explain what they collect, why, and how long they keep it.

That doesn’t mean every app is equally careful. Policies are written by lawyers and can be long. Parents benefit from knowing which sections to look for.

The kinds of data a kids messaging app might collect

  • Account details: Child’s name, age or birthday, and the parent’s account used to approve the profile.
  • Content: Messages, photos, videos, stickers and voice clips that the child sends.
  • Contact lists: Who the child is connected with, since the parent approves each contact.
  • Device data: Device type, operating system, app version and basic usage patterns.
  • Activity data: How often the child uses the app, which features they use and when.

Most of this is needed for a kids messaging app to work. The question is what else is done with it. A good policy states that data from kids is not used for targeted advertising, and explains whether it’s used to improve the product or train automated systems.

Controls that actually help

Parental controls vary in depth. The more useful ones let a parent do the following:

  1. Approve every contact before the child can chat with them.
  2. See a list of the child’s contacts and remove any at any time.
  3. Review reported or blocked contacts.
  4. Set limited hours, like turning off the app during school or sleeping time.
  5. Download or delete the child’s data when asked.

Notice that reading a child’s messages isn’t on the list. Some parents want to see everything. Others think children deserve some privacy as they get older. Most kids messaging app designs don’t give parents a full message archive, and the right level of oversight depends on the child’s age and your family values.

The conversation matters more than the settings

Technology can set boundaries, but it can’t teach judgment. Younger children in particular need ground rules that they understand: only chat with people you know in real life, tell a grown-up if someone says something that makes you uncomfortable, never share your address or school, and remember that screenshots exist.

Check in regularly. Ask what they’re talking about, who they’re chatting with and whether anyone has been unkind. Kids tend to be more open when they don’t feel they are being interrogated.

A quick audit of any kids messaging app

You do not need a law degree to review a kids messaging app. Set aside fifteen minutes and go through the same short list each time. First, find the privacy policy written for children or parents, if there is one separate from the general policy. Second, search it for words like “advertising,” “third parties,” “retain” and “delete,” and see what the answers are. Third, set up the parent account yourself and look at what you can actually see and change.

Then test the safety tools on a dummy contact. Try blocking and reporting from the child side, and see how clear the screens are. A kids messaging app that makes blocking a hidden, multi-step task is not designed for a nervous nine-year-old.

How the law shapes a kids messaging app

In the United States, the Children’s Online Privacy Protection Act is the main federal rule for services aimed at children under thirteen. It is the reason many a kids messaging app asks a parent to create or approve the account. Rules differ elsewhere, and enforcement varies, so a legal label alone is not a guarantee of good behavior. Treat it as a minimum, and still read what the company says it collects.

Remember too that a child’s conversations can travel beyond the app. Screenshots, shared links and forwarded images are outside the control of any kids messaging app. Our piece on shared chat links and search indexing shows how easily content meant for a small audience can end up somewhere public. A short talk about what to share, and with whom, still does more than any setting.

Red flags in any kids messaging app

Be wary of apps that ask for more information than they need, bury their privacy policy, or push in-app purchases aggressively. Check whether ads appear in the app, and whether it has links that leave the supervised environment. If you can’t find a way to contact the company or delete your child’s data, that’s a sign to look elsewhere.

What about growing up?

A kids messaging app is a stepping stone. At some point, children move to ordinary platforms. The skills they pick up in a safe, supervised space, like how to block, how to report and how to think before sending, carry over. Use the early years to build those habits.

The takeaway

A kids messaging app can be a decent compromise, but they aren’t set-and-forget. Read the data section of the privacy policy, use the contact approval tools, and keep talking to your child. A well-designed app reduces risk. It doesn’t remove the need for an involved parent.

Featured image: 20230503-FNS-UNK-0052 (53219929844).jpg by U.S. Department of Agriculture, Public domain, via Wikimedia Commons.

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