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8 stories
Learning to judge SaaS ARR starts with doubting the headline. When a software company announces a big annual recurring revenue…
Software markets tend to follow a cycle. A new category appears, dozens of startups pile in, and a few years…
Charging a flat monthly fee is simple. Charging by how much a customer actually uses, per API call, per gigabyte,…
Walk into almost any busy restaurant and you will see the same few things: a handheld device taking orders, a…
Charts used to be a specialist’s job. An analyst wrote queries, pulled numbers into a tool and emailed a screenshot.…
A decade ago, IT teams knew roughly what software their employees used, because the company installed it. Then people started…
Every business that sells something eventually gets the same emails: where is my order, how do I reset this, why…
Comparisons between two well-known vendors tend to show up in search at a particular moment in a company’s life. Someone…
