View Full Version: Emac had a heart attack

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Title: Emac had a heart attack


EPD - October 18, 2003 12:31 PM (GMT)
My EMAC starts up goes though the process of booting up.
The gray screen with the apple shows and the timer goes around and around, but I get a blue screen( no desk top items are showing) with just the mouse showing after the apple screen .
I can move the mouse around, but that is it.
The EMAC seems to boot up alright goes through all the steps, but when the blue screen appears that is it.
Do you have any ideas?
Has this ever happened to anyone else?

What started this was I was working in classic. I was using my slide scanner in Photoshop. I switched over to 10.
When it went into ten I noticed that the screen resolution was set at factory settings and I had only the programs that came with the computer on the desktop bar. So I shut down and rebooted, but I get a blue screen now and I cant open the CD drive door.

Basically I cant do anything with the MAC exept turn the thing on and look at a blue screen
The MAC has run perfect until today!
Any ideas?

Any info would be great!!!

Sysop - October 18, 2003 03:24 PM (GMT)
Welcome to The Mac Forum, EPD.
I have moved your post to the Genius Bar, and a Mac Genius will be with you soon.
Thanks,
Sysops

James M. - October 18, 2003 10:43 PM (GMT)
Try using your fingernail to pull down the flap over the CD Drive, and then insert a long thin object, such as a needle through the small manual open hole. See if it opens then.

Rufus - October 24, 2003 12:30 AM (GMT)
Try pressing and holding the eject button while booting. If that doesn't work, then the fingernail/paperclip method will get the cd out.

First thing to do after that is to boot from your startup cd/dvd. If it does boot to the cd, you'll know that the problem is software related. Once booted on the cd, run Disk First Aid (DFA) on the drive. Depending on if/what is found, you may get away lucky and DFA may be able to fix the problem.

There are other things you can try, but advise once you've done this.

Sysop - October 24, 2003 11:34 AM (GMT)
One more thing to try to get the disk out:
Restart the eMac, and hold down the mouse button. Note: You need to use the mouse that came with your computer to do this, and you also need to have the mouse connected directly to the computer, not plugged in to the keyboard. Once you see the desktop, (or what was once your desktop), you can stop holding the mouse button down. The CD should come out.
Sysops




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