Use.

I'll need your System stats and operating system, for all tech support requests.

I can also pick out pieces of hardware you may wish to install or use, or help you spec up a decent PC, if you ask nicely.

Don't bump your own topics if no one replies to them. If a support request changes or the situation is resolved, then it is acceptable.

No warez. No Cracks. No talking about your pirated software not working.

Simple rules, keep to them.